Frequently Asked Questions

• What is your return policy?

  Please check your sizing carefully. There are no returns for incorrect sizing. We offer 30 day returns if a product arrives incorrectly or is defective in material or fabrication. Products must be in original condition with tags attached.

• How long does shipping take?

  Standard shipping takes 5-7 business days. Express shipping is available and takes 2-3 business days.

• Do you ship internationally?

  Yes, we ship to most countries worldwide. International shipping times vary by location.

• What payment methods do you accept?

  We accept all major credit cards, PayPal, Apple Pay, and Google Pay.

• How can I track my order?

  Once your order ships, you'll receive a tracking number via email to monitor your delivery.

• Can I cancel or modify my order?

  Orders can be modified or cancelled within 24 hours of placement. Contact our support team for assistance.

• Do you offer gift wrapping?

  No, we do not offer gift wrapping.

• What if my item arrives damaged?

  Please contact us immediately with photos of the damage. We'll arrange a replacement or refund.

• Do you have a size guide?

  Yes, each product page includes a detailed size guide to help you find the perfect fit.

• How do I contact customer support?

  You can reach us via email, contact@maintradeapparel.ca. We will respond to messages as they are received.